Our Services

Jump To Section:

“The Bundle"

Our security stack has different capabilities for different budgets. Our entry-level bundle includes:

  • Endpoint Detection and Response
  • Remote Management for quick technician access
  • Patch Management to keep the system updated
  • Web Content Filtering
  • Managed Services provide additional capabilities such as Privileged Access Management, Threat Hunting, DNS security, and Security Operations Center (SOC) options
  • Employee Training, Dark Web Scans and more!

Good

A Good place
to start
  • Remote Management
  • Automatic Windows Updates
  • Web Content Filtering
  • Endpoint Detection and Response

Better

Everything in the
"Good" Plan, plus-
  • Remote Labor Included
  • Access Management (PAM)
  • DNS Security

Best

Everything in the
"Better" Plan, plus-
  • Threat Hunting
  • SOC / SIEM Services
  • Employee Training
  • Phishing Simulations
  • Dark Web Scans

Help Desk Support

Imagine, being able to pick up the phone and actually talk to a dedicated technician! Our techs are trained to listen to your issue and document everything about your unique environment. This saves you a tremendous amount of time by not having to explain and re-explain.

  • Certified level 2 or level 3 technicians who understand your network and document settings securely, so you don’t have to repeat yourself. No entry level technicians. We don’t hire them. Our systems are optimized so that your issue can be quickly dealt with by a technician with the ability to resolve your issue.
  • Remote support on existing or new equipment purchased through Aeros included for free under managed services plan
  • Third party software assistance – if you have Quickbooks, CAD software licensing, or special software for your business, our technicians learn to work with it and the vendor who made it. We document procedures so that other technicians can handle the issues even if they were not the original tech that worked with you.
Image of help desk headphones.

WiFi / Networking

Fast. Secure. Always On. — Enterprise-Grade Networking, Locally Managed.

At Aeros IT Group, we design, install, and manage high-performance networks built specifically for your environment. Whether you’re a 5-person office or a multi-site organization, we deliver networks that just work — and we back them with local, certified expertise.

  • The day we install it is the slowest it will ever be. Your network improves every week. Once your system is live, we continuously optimize it: balancing bandwidth, eliminating dead zones, adjusting channels, and resolving performance bottlenecks. Our weekly checkups ensure your team always has the speed and stability they need.
  • ISP-to-Endpoint Troubleshooting
    From signal issues to saturated switches, we analyze the entire stack — not just the Wi-Fi.
  • Proactive ISP Advocacy
    We work with your internet provider to troubleshoot, escalate, and even negotiate lower rates on your behalf.
  • Zero-Downtime Firmware & Security Updates
    Every switch, firewall, and AP stays current and secure — without interrupting your team.
  • 24/7 Monitoring & Alerting
    We track key performance indicators around the clock and act fast if anything goes off-script.
  • Encrypted Nightly Backups mean that all device configurations are automatically backed up to secure off-site locations.
  • Weekly Optimization Reviews: We resolve small issues before they turn into outages — keeping your network fast, stable, and efficient.

 

Certified Experts. Real Experience. Proven Results.

  • Ubiquiti UEWA Certified – Advanced UniFi wireless and infrastructure knowledge
  • CompTIA Network+ – Professional-grade networking foundations and design
  • SonicWall Certified – Enterprise-class firewall and security configuration
Image of networking hardware including a server rack.

Business-Class Email

All of our business e-mail solutions come with extra services and protection you just don’t find anywhere else. Whether it’s Office 365 or Gmail, our team of experts are quick to find roadblocks to your communication issues. We are one of Michigan’s largest Office 365 resellers.

  • Office 365 and all included apps for business
  • E-Mail encryption
  • Email threat protection
  • Link protection / Identity protection
  • Fortify enhanced e-mail administration
  • Mailbox backups
  • Compliance services (archival) for finance and government sectors
  • Employee spam filtering and training
  • Employee training programs
  • Phishing simulations
Image highlighting several logos of common email clients.

Web Design & Hosting

Secure. Fast. Reliable. — Web Hosting & Website Support Built for Business

At Aeros, we do more than just host websites — we help businesses thrive online. From ultra-secure, high-speed hosting to hands-on support with updates or full redesigns, we’re your local partner in digital success.

Whether you need hands-off reliability, help maintaining your site, or a complete visual overhaul — we can do as little or as much as you need.

Advanced Security That Never Sleeps

  • Premium Web Application Firewall (WAF)
    Defends against malicious traffic and application exploits before they can reach your site.
  • DDoS Mitigation
    Keeps your site online and responsive during high-traffic events and attacks.
  • 24/7 Malware Monitoring + Real-Time Remediation
    We monitor, detect, and eliminate threats automatically.


Speed & Performance You Can Feel

  • Unrestricted Bandwidth
    No traffic limits, throttling, or hidden fees.
  • Global Edge Caching + Premium CDN
    Delivers lightning-fast performance across the globe.
  • 99.99% Uptime + Monitoring
    Stay online and open for business, all day every day.
  • Real-Time Backups
    Your site is backed up hourly and restorable instantly.
  • Automatic WordPress Core & Plugin Updates
    No more manual updates or plugin compatibility issues.
  • Yoast SEO Premium
    Optimize your website for search engines from day one.
  • Website Edits & Full Redesigns Available
    Want us to make changes? Need a fresh new site? We’ve got your back — whether you need a quick fix or a full-scale rebuild.

Compliance Assistance

Confident. Covered. Always Prepared. Compliance made simple for growing businesses.

We help businesses navigate the ever-changing world of regulatory compliance with clarity and confidence. Whether it is HIPAA, SOC2, PCI-DSS, or custom industry standards, we partner with you to understand, meet, and maintain compliance without the stress, confusion and vague advice. We Turn Compliance from a Nightmare into a Playbook

We do not drown you in endless paperwork or technical jargon. Instead, we create clear, actionable compliance strategies that fit your business operations. Compliance can seem daunting at first, but that is exactly why we take a step-by-step approach. From initial gap assessments to policy development, security hardening, documentation, and employee training, we break compliance down into manageable pieces. No confusion. No guesswork. Just a clear path forward that protects your business and keeps auditors happy.

Risk Management Planning
Identify and prioritize real-world risks based on your business model and industry regulations.

Security Policy Creation and Hardening
We help you build understandable security policies and match them to your operations.

Employee Training Programs
Equip your team with the knowledge they need to stay compliant.

Audit Preparation and Support
Coaching to make your next audit smooth and successful. If you have questions during the live audit process, we’ll be here to assist every step of the way.

Badge displaying various logos and marks that relate to compliance and data security.

Security Camera Systems

Fast. Secure. Always Watching. Smarter Surveillance for Modern Businesses

We design, install, and manage commercial-grade surveillance systems built for your specific environment. Whether you’re protecting a small office or a sprawling campus, we deliver cameras that work smarter, store footage safely, and put control back in your hands, not in a distant call center.

We Watch the Details So You Don’t Have To
Once your surveillance system is installed, we don’t disappear. We proactively monitor camera health, storage availability, and security settings to ensure your system stays reliable. Whether a camera goes offline, a recording system fills up, or an update is needed, we catch it before it catches you off guard.

Our surveillance systems get better over time. With smart motion tuning, improved AI analytics, and evolving storage optimizations, your security coverage becomes sharper, smarter, and more efficient every month.

  • Camera Health Monitoring: Constant checks for downtime, storage issues, or firmware vulnerabilities.
  • Smart Motion Tuning: We fine-tune detection zones to avoid false positives, no more 300 clips of waving trees.
  • Real-Time Mobile Access: Securely view live and recorded footage from anywhere with one of the most user-friendly apps on the market. Easily navigate to motion markers, export footage in common video formats, or keep footage organized for tracking of repetitive events of interest.
  • CompTIA Security+ Certified in cybersecurity best practices for protecting surveillance networks and footage
  • 15+ years deploying scalable video systems for West Michigan businesses
Image of security cameras.

Access Control

We Make Security Seamless, Not Annoying
Our systems integrate mobile credentials, key cards, key fobs, smart schedules, and simple management dashboards.

After setup, your access control system becomes invisible (in the best way). With automated badge management, scheduled unlocks, remote management, and audit trails, your security quietly tightens itself every day without burdening your team.

Your Business Deserves Smarter Access
Keep the right people in, and the wrong ones out without the headaches.
Let us design an access control system that’s simple to use, and even simpler to trust.

  • Mobile Credentials & Smart Badges
    No more keys secure access with your phone or easy-issue cards.
  • Remote Door Management
    Unlock, lock, or monitor any door from anywhere.
  • Customizable Access Levels & Schedules
    Control who has access to which areas and when.
  • Give users temporary access with only an email address and phone app.
  • Revoke access quickly or on a schedule.
  • Audit Trails & Reporting
    Full visibility into every entry, exit, and security event.
  • Encrypted Credential Storage
    Protect badge and mobile access data against cloning or breaches.
  • Certified Technicians. Real World Protection.
  • Experienced Access Control Integrators (Ubiquiti, DoorBird, 2N, and others)
  • CompTIA Security+ (physical security and logical security integration)
  • 15+ years’ experience securing businesses