Microsoft 365 Support & Migration for West Michigan Businesses

Microsoft 365 runs almost every small business today. The problem is most businesses aren’t using it well or securing it properly. At Aeros, we’ve helped West Michigan businesses get more from Microsoft 365 since its earliest release. From migration and security to ongoing administration, we make it simple—and we make sure it actually works.

Microsoft 365 support and migration illustration showing cloud collaboration, email, file sharing, and business productivity.

Licensing Done Right

Choosing the right Microsoft 365 license doesn’t have to be complicated. We’ll explain your options in plain English, recommend what fits your business, and make sure you’re only paying for the tools your team will actually use.

Business Basic, Standard, or Premium?

We’ll explain the differences in plain English and recommend the Microsoft 365 plan that fits your business.

Right-Size Your Licensing

We’ll review your current licensing, eliminate unnecessary costs, and make sure you’re only paying for what you use.

E3 and E5 When They Make Sense

Need more security or compliance? We’ll help you decide if Microsoft 365 E3 or E5 is the right fit.

Smarter Add-Ons, Better Value

We’ll help you choose add-ons like Microsoft Defender and Intune when they provide more value than buying them separately.

Migration to Microsoft 365

Moving to Microsoft 365 doesn’t have to be disruptive. We’ve completed hundreds of migrations for West Michigan businesses, carefully planning every step so your team can keep working while we handle the transition. If you’re changing I.T. providers at the same time, see how we make it easy to switch I.T. providers.

Microsoft 365 migration process diagram showing migration from on-premise Exchange, Google Workspace, and tenant consolidation to Outlook, Calendar, Contacts, OneDrive, and SharePoint.
Microsoft 365 migration process diagram showing migration from on-premise Exchange, Google Workspace, and tenant consolidation to Outlook, Calendar, Contacts, OneDrive, and SharePoint.

From On-Premise Exchange

We’ve migrated businesses from on-premise Exchange hundreds of times, making the move to Microsoft 365 as smooth as possible.

From Google Workspace or Gmail

Whether you’re using Google Workspace or Gmail, we’ll move your email, files, and users with minimal disruption.

Tenant Consolidation

After a merger or acquisition, we’ll combine Microsoft 365 tenants and organize everything under one environment.

Everything Migrated and Working

Mailbox, calendars, contacts, OneDrive, and SharePoint all move together—so your team can get back to work without missing a step.

Migration Complete

Your data. Your users. Your business. All working in Microsoft 365.

Security Hardening

Microsoft 365 includes powerful security tools, but many of them aren’t configured by default. We lock down your environment, protect your users, and make sure the right safeguards are in place from day one. Learn more about our cybersecurity services and how we help protect businesses across West Michigan.

Multi-Factor Authentication on Every User

We enable multi-factor authentication across your organization, adding an extra layer of protection to every account.

Conditional Access That Fits Your Business

We configure conditional access policies around how your team works, helping keep unauthorized users out while keeping your staff productive.

Email Protection Configured Properly

Microsoft includes built-in phishing protection, but it often needs to be configured. We make sure it’s turned on and working the way it should.

Data Protection and Audit Logging

We help protect sensitive business data with data loss prevention policies and audit logging, giving you better visibility and accountability.

Microsoft 365 Backup

Microsoft 365 keeps its services running, but it doesn’t back up your business data. We add independent backups and fast recovery, so one bad day doesn’t become a permanent loss.

Microsoft Doesn’t Back Up Your Data

Microsoft protects their platform—not your deleted emails, files, or accidental changes. That’s where independent backups come in.

Independent Third-Party Backup

We back up Exchange, OneDrive, SharePoint, and Teams with a separate backup solution, so your data stays protected.

Point-in-Time Recovery

Restore emails, files, or entire mailboxes to the exact point before ransomware, accidental deletion, or other data loss.

Don’t Risk Losing Years of Email

Without an independent backup, recovering lost data may not be possible. We make sure your business has a way back.

One Bad Day Doesn’t Have to Be Permanent.

Independent backups give your business a way back. Your Microsoft 365 data stays protected, recoverable, and ready when you need it most.

Ongoing Administration

Microsoft 365 isn’t something you set up once and forget. We handle the day-to-day administration, keeping your users, licenses, and collaboration tools organized as your business grows. It’s all part of our Managed I.T. Services, keeping I.T. out of your way every day.

User Onboarding and Offboarding

We add new employees quickly and remove access just as fast, making sure the right people have the right permissions from day one to day last.

License Management

As your team changes, we assign, remove, and adjust Microsoft 365 licenses so you’re only paying for what your business actually needs.

SharePoint and Teams Governance

We organize permissions, file access, and collaboration settings, so your team can work together without creating unnecessary confusion.

Training and Adoption Support

We help your staff get comfortable with Microsoft 365, answer questions, and make sure your team uses the tools with confidence.

Frequently Asked Questions

Straight answers to the Microsoft 365 questions we hear most from West Michigan businesses.

Does Microsoft back up my Microsoft 365 data?

No. Microsoft protects their own service from outages, but they don’t provide a full backup of your business data for accidental deletion, ransomware, or long-term recovery. That’s why we recommend an independent backup solution for Exchange, OneDrive, SharePoint, and Teams.

It depends on the size of your business and how much data needs to be moved. Many migrations can be completed in a few days, while larger environments may take longer. We plan the process carefully to keep disruption to your team as low as possible.

Business Premium includes everything in Business Standard, plus advanced security and device management features. We’ll explain the differences in plain English and help you choose the option that fits your business instead of paying for features you won’t use.

Yes. We regularly migrate businesses from Google Workspace to Microsoft 365, including email, calendars, contacts, files, and user accounts. We handle the migration from start to finish and make sure everything is working before we consider the job complete.

Yes. We’ll review your Microsoft 365 environment, identify security gaps, and recommend practical improvements. Many businesses discover important protections that were never configured, even though they’re already included with their licensing.