I.T. Services for West Michigan Manufacturers

Production doesn’t stop when I.T. has a problem—and neither do we. Since 1976, we’ve helped West Michigan manufacturers keep CNC machines connected, production networks secure, and downtime to a minimum. From Grand Rapids to Holland, we keep I.T. out of your way so your team can stay focused on making products, not troubleshooting technology.

I.T. technician diagnosing a network-connected CNC machine in a West Michigan manufacturing facility

Shop-Floor Connectivity

Your production equipment belongs on the network — even the machines that were never designed for it. We connect CNC machines, PLCs, EDM equipment, and CMMs to your infrastructure, including older machines that didn’t have network ports when they were built.

The shop floor isn’t an office. Heat, vibration, coolant mist, and metal dust destroy consumer-grade equipment in months. We specify and install industrial-grade networking hardware built to survive your environment — not the same switches and access points you’d put in a conference room.

One phone number. One team that understands your machines and your network together.

What we handle

  • Connecting CNC machines, PLCs, EDM equipment, and CMMs — including legacy machines without native network ports
  • Industrial-grade networking equipment rated for shop-floor conditions
  • Wireless coverage across the entire production floor
  • Secure file transfer to and from machine controllers
  • Backup of machine-control programs so a crash doesn’t mean reprogramming from scratch

OT / I.T. Network Segmentation

Your shop floor and office network shouldn’t work the same way. We separate production equipment from everyday business systems, so a problem in the office doesn’t become a problem on the production floor.

Diagram showing OT and I.T. network segmentation between office systems and shop-floor manufacturing equipment

Separate OT & I.T.

Keep shop-floor equipment separate from your office network.

Stop Problems from Spreading

A ransomware attack shouldn’t stop production.

Secure Access Controls

VLANs, firewalls, and access controls—done right the first time.

Visibility Without Exposure

Monitor your shop floor without exposing OT systems to the internet.

Protect Production, Not Just Computers

We build secure manufacturing networks that keep production moving and I.T. out of your way.

Compliance for Manufacturers

Customer security requirements aren’t going away. We help you put the right I.T. controls in place, document them properly, and keep production moving while supporting broader cybersecurity services across your business.

CMMC

Support for defense contractors and suppliers across the supply chain.

NIST 800-171

Implement and document NIST 800-171 security controls.

ITAR Awareness

Protect systems used for export-controlled work.

Customer Questionnaires

Answer customer security questionnaires with confidence.

Technical Controls

We implement the controls. Your auditor handles the certification.

I.T. consultant reviewing cybersecurity compliance requirements with a manufacturing team on the shop floor

ERP & Manufacturing Software

Your ERP and manufacturing software keep production moving. Our managed I.T. services keep the systems behind them reliable, protected, and working with your software vendors—so you can stay focused on your business.

ERP & MES Support

Support for the systems your production team relies on every day.

Backup & Disaster Recovery

Protect production-critical data with reliable backups and fast recovery.

Vendor Coordination

We work directly with your software vendors, so you don’t have to.

Manufacturing I.T. redundancy with failover internet, backup firewall, and redundant servers for production uptime

Uptime That Doesn’t Quit

Production doesn’t stop because the internet goes down or a server fails. We build the right level of redundancy into your I.T. environment, so when something goes wrong, your team keeps working and your customers never know there was a problem.

Failover Internet

If your primary internet connection goes down, your backup connection takes over automatically. Your production floor stays online without waiting for the ISP to fix the problem.

Hot-Spare Firewall & Switch

We keep replacement network equipment ready for the environments that can’t afford long outages. If hardware fails, we’re ready to get you back up quickly.

Server Redundancy Options

Some systems are too important to lose. We help you choose the right backup and redundancy strategy based on what your business can actually afford to be without.

Honest Cost Framing

Redundancy isn’t about buying more hardware. It’s about understanding what an hour of downtime really costs and building an I.T. environment that makes sense for your business.

Camera and Access Control on the Shop Floor

We help protect the areas that keep production moving — without adding more I.T. headaches for your team.

Production Coverage

Cameras where they matter: production areas, shipping and receiving, and secure zones.

Controlled Access

Key card access for shop entrances, tool cribs, and other areas that need tighter control.

One Connected System

Built on the same network we already designed for you — one vendor, one team, one phone number.

Camera and key card access control system protecting a manufacturing shop floor in West Michigan.

One Network. One Team. No Extra Headaches.

Cameras, access control, and shop-floor I.T. all tied together by the same team that already knows your business.

Frequently Asked Questions

Straight answers to the questions we hear most from West Michigan manufacturers.

Can you help us pass a customer cybersecurity audit?

Yes. We help manufacturers prepare for customer security reviews by putting the right protections in place and documenting them clearly. Whether it’s security questionnaires, policies, or technical controls, we’ll help you answer with confidence and keep the process moving.

If you work with the Department of Defense or handle Controlled Unclassified Information (CUI), CMMC may apply to your business. We’ll help you understand what’s required, what doesn’t apply, and the practical steps to move forward without overcomplicating your I.T.

Older equipment often wasn’t designed with modern security in mind. We isolate those systems, control how they communicate, and keep production running while reducing unnecessary risk. You don’t have to replace working equipment just to improve security.

We plan for that before it happens. From backups to recovery planning and redundant hardware, we help minimize downtime and get production back up as quickly as possible. The goal is simple: keep your business moving.

In most cases, yes. We work with your ERP vendor, keep the supporting I.T. reliable, and coordinate the fix when something goes wrong. If your current provider keeps leaving you in the middle, we can make switching I.T. providers straightforward.