Are You Missing Important Emails? Check Your Daily Quarantined Message Reports!

In today’s email landscape, advanced spam and threat filtering is essential for protecting businesses from phishing, malware, and unwanted messages. At Aeros, our managed business email services include powerful filtering that automatically quarantines suspicious emails before they reach your inbox, giving you control without compromising security.

A key part of this protection is the Daily Quarantined Message Report.

What is a Daily Quarantined Message Report?

Our system scans incoming emails for potential threats and spam. Any messages flagged as suspicious, such as possible phishing attempts, high risk spam, or malware, are held in a secure quarantine instead of being delivered or sent to junk.

Each Day, you (and others in your organization) should receive a Daily Quarantined Message Report email summarizing the previous day’s quarantined message. This report typically includes:

  • Sender details, subject lines, and date
  • Secure links to a user portal for management of your quarantine
  • Secure links to view quarantined messages
  • Example:

We also recommend bookmarking the link to your email quarantine for quick access to check for missing emails at any time.

Not Receiving Your Daily Reports?

If you’re using our business-class email services and aren’t seeing these reports, contact our support team right away at support@aerosgroup.com or call our office at (616) 997-8324. We’ll verify your setup, troubleshoot delivery, and get everything working smoothly.

Using a Different Email Provider?

If your organization relies on Google Workspace (formerly G Suite), basic Microsoft 365 plans, or another standard email service, advanced quarantine and daily reporting might not be enabled by default. Many of these platforms route suspicious emails to a junk folder (or deliver them without strong warnings), which can increase risks or hide legitimate messages.

Reach out to our team or give us a call to discuss enabling email filtering.

Your inbox should be safe and efficient, never a source of missed opportunities or hidden dangers. If you have questions about your Daily Quarantined Message Reports, want to confirm they’re active, or need help getting set up, we’re here to assist.