Because it’s about relationships, not tickets. For almost 50 years, businesses of all sizes have relied on Aeros.
Tired of the constant “excitement” of IT issues? Trust us, boring is better!
At Aeros, we believe in a different approach to I.T. It’s not the technology that matters most, but the team behind it. We hire customer-focused problem solvers with experience to know what’s needed and what’s not. They are empowered decision makers that work directly with you to streamline communications and maximize efficiency. They’re dedicated to the long-term success of our clients.
We don’t believe in a one-size-fits-all approach. Our recommendations are based on your unique needs, not more or less. We think like business owners and make recommendations based on what we would do in your shoes. We don’t believe in heavy-handed contracts. We always make it right. That’s accountability demonstrated by our long-term partnerships with clients.
Although I.T. can be complex, we make working with us simple. We know you don’t care about automated call routing or our internal helpdesk tickets – you just want fast answers and proactive communication. We keep I.T. out of your way so you can focus on your business.
Whether your business is located in Fremont or Caledonia, Grand Rapids or Muskegon; our reach is ever expanding across West Michigan. Aeros does not spend huge amounts of money on advertising or salespeople. Most of our business is obtained by word of mouth and that keeps our costs low. We are lean, efficient and these optimizations mean you get personal service quickly from technicians that learn specifically how your company operates!
